Tag Archives: predictive

Telemarketer Types

He (or she) sounds nice In my time, I’ve experienced at least four kinds of ‘telepest.’ The artful, benevolent presenter: the caring telemarketer who attempts to mitigate their intrusion by qualifying their call with, “I’m not selling anything. This is … Continue reading

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Technology and Trysts

What’ll they think of next? The Australian public’s trust in call centres has not been bolstered by the telemarketing industry’s use of voice activity detection (VAD) technology, set by algorithms (beats me how it works, but using that term has … Continue reading

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